At EmberSwitch IT Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa

Who we are

We are a South African IT service provider. Our website address is: https://emberswitch.co.za.

What Personal Information We Collect

We only collect personal information that you voluntarily provide through the contact form on our website. This may include:

Any other information you provide in your message

Your name

Your email address

Your phone number (if included in your message)

How We Use Your Information

We use the information you submit through our contact form to:

• Respond to your inquiries
• Communicate with you about our services
• Provide support or follow-up as requested

We do not use your data for marketing or share it with third parties without your explicit consent, unless required by law.

How We Store and Protect Your Data

Your data may be stored in our email inbox and is kept private and secure. We take reasonable precautions to protect personal information from loss, misuse, or unauthorized access.

Cookies

Our website may use basic cookies to enhance functionality, but we do not use tracking cookies or analytics tools at this time.

Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to us processing your personal information

To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.